Widescreen Gaming Forum

[-noun] Web community dedicated to ensuring PC games run properly on your tablet, netbook, personal computer, HDTV and multi-monitor gaming rig.
It is currently 26 Nov 2024, 14:01

All times are UTC [ DST ]




Post new topic Reply to topic  [ 45 posts ]  Go to page Previous  1, 2, 3, 4, 5  Next
Author Message
 Post subject: FSX and TH2GO
PostPosted: 28 Aug 2008, 00:12 
Offline

Joined: 18 Aug 2008, 23:15
Posts: 15
Hi gatsat,

If you're getting the 3x1680x1050 in Windows but not in FSX, it's likely because your monitor inf file has not been updated to report Th2Go.

Look in your display settings to see if your monitor is listed as "plug and play" or "GXM". If it is detected as plug and play and not gxm, when the game does a mode call to list the resolutions in-game, the new widemodes won't show up.

Feel free to contact our tech support department so they can walk you through the proper process to resolve this "plug and play" detection.

The simple rule of thumb is to get all your hardware setup and updated (i.e. graph card + drivers), THEN make sure you do a clean install of Powerdesk (i.e. you MUST UNINSTALL IT COMPLETELY BEFORE REINSTALLING THE UPDATED VERSION). Doing a fresh uninstall and reinstall of Powerdesk usually fixes the monitor detection problem.

The correct process will yield the detection of a Matrox GXM in the monitor settings rather than a plug and play monitor. If you get this far and are still having problems definitely contact tech support. We'll want to know more details so we can recreate the issue and resolve it.


ok great ! I will definately take a look at this and let you know if it resolves the problem.


Top
 Profile  
 


 Post subject: FSX and TH2GO
PostPosted: 28 Aug 2008, 04:38 
Offline

Joined: 27 Aug 2008, 23:30
Posts: 20
Same problem here. I just bought TH2G with 2 new 22" screens yesturday.

I can get 5040x1050@57Hz in the desktop but not in FSX. The highest available is 3840x1024@60Hz. I tried with the SGU optimization without success.

Now I did what Mark B proposed by uninstalling/reinstall the latest PowerDesk soft and if I look at the monitors list, they're all "GXM". But still no 5040x1050 in FSX.

Here's my config:
- Windows Vista Business 32bits
- 2x 8800GTX in SLi with 175.16 driver
- Acer AL2223W and two Samsung 2243BWX

And I have the FSX Acceleration pack.


Top
 Profile  
 
 Post subject: FSX and TH2GO
PostPosted: 28 Aug 2008, 05:32 
Offline
Insiders
Insiders
User avatar

Joined: 29 Jul 2007, 05:24
Posts: 1512
Location: NZ
I haven't played FSX for a while but I am having no probs with other games (using the WHQL drivers) I'll install it now and try it tonight and see if I have problems....

_________________
Dipping bags at Mach1.9


Top
 Profile  
 
 Post subject: FSX and TH2GO
PostPosted: 01 Sep 2008, 06:45 
Offline
Insiders
Insiders
User avatar

Joined: 29 Jul 2007, 05:24
Posts: 1512
Location: NZ
Sorry my PSU died.
Will get back latter... :)

_________________
Dipping bags at Mach1.9


Top
 Profile  
 
 Post subject: FSX and TH2GO
PostPosted: 02 Sep 2008, 13:55 
Offline

Joined: 18 Aug 2008, 23:15
Posts: 15
Hi gatsat,

If you're getting the 3x1680x1050 in Windows but not in FSX, it's likely because your monitor inf file has not been updated to report Th2Go.

Look in your display settings to see if your monitor is listed as "plug and play" or "GXM". If it is detected as plug and play and not gxm, when the game does a mode call to list the resolutions in-game, the new widemodes won't show up.

Feel free to contact our tech support department so they can walk you through the proper process to resolve this "plug and play" detection.

The simple rule of thumb is to get all your hardware setup and updated (i.e. graph card + drivers), THEN make sure you do a clean install of Powerdesk (i.e. you MUST UNINSTALL IT COMPLETELY BEFORE REINSTALLING THE UPDATED VERSION). Doing a fresh uninstall and reinstall of Powerdesk usually fixes the monitor detection problem.

The correct process will yield the detection of a Matrox GXM in the monitor settings rather than a plug and play monitor. If you get this far and are still having problems definitely contact tech support. We'll want to know more details so we can recreate the issue and resolve it.


I have gotten this far and am still having problems. It is only detecting a plug and play monitor. When I first got my TH2GO unit setup it would not give me the new 3x1440x900 or 3x1680x1050 on my desktop. I talked to customer support and they had me uninstall and reinstall everything. Finally we figured out it was the newest Nvidia driver causing the problem, so I rolled back. That solved the problem on my desktop... and it gave me 3x1440x900 in FSX. No one at tech support mentioned the plug and play issue.
I will contact customer support sometime this week. What is the latest they answer the phone CST ? Thanks ! Do they answer on the weekends ?


Top
 Profile  
 
 Post subject: FSX and TH2GO
PostPosted: 02 Sep 2008, 14:00 
Offline
Editors
Editors
User avatar

Joined: 27 Jul 2004, 17:42
Posts: 3436
gatsat ... just for reference purposes ... are you using Vista or XP ?

BTW ... welcome to the forum ... 8)


Top
 Profile  
 
 Post subject: FSX and TH2GO
PostPosted: 02 Sep 2008, 14:04 
Offline

Joined: 18 Aug 2008, 23:15
Posts: 15
gatsat ... just for reference purposes ... are you using Vista or XP ?

BTW ... welcome to the forum ... 8)


I am using Vista 64 Ultimate.

Thanks for the warm welcome !


Top
 Profile  
 
 Post subject: FSX and TH2GO
PostPosted: 02 Sep 2008, 16:51 
Offline

Joined: 02 Apr 2008, 21:02
Posts: 40
gatsat,

so which driver did you roll back to exactly?


Top
 Profile  
 
 Post subject: FSX and TH2GO
PostPosted: 02 Sep 2008, 17:16 
Offline

Joined: 18 Aug 2008, 23:15
Posts: 15
gatsat,

so which driver did you roll back to exactly?


I believe I rolled back from 177 to 175. I am not in front of that PC right now, but I am almost certain that was the case.


Top
 Profile  
 
 Post subject: FSX and TH2GO
PostPosted: 02 Sep 2008, 18:55 
Offline

Joined: 02 Apr 2008, 21:02
Posts: 40
gatsat,

also.....

what is your video card?

Could you check to see if the driver is 175.19?

Thanks


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 45 posts ]  Go to page Previous  1, 2, 3, 4, 5  Next

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  




Powered by phpBB® Forum Software © phpBB Group