Widescreen Gaming Forum

[-noun] Web community dedicated to ensuring PC games run properly on your tablet, netbook, personal computer, HDTV and multi-monitor gaming rig.
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 Post subject: Matrox no help
PostPosted: 28 Jul 2009, 06:49 
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Joined: 23 Jul 2009, 00:33
Posts: 11
I have been trying for assistance from Matrox, on setting up my brand new registered triplehead2go that I purchased from a legitimate sales company.
Matrox will only tell me that they do not support Window 7. I am not looking for support on windows7, I am only trying to get back the old version of power desk before I upgraded to Power desk SE. Seems that giving them control of the unit via USB may not necessarily be a good thing.
Warning:!!!
If you buy a new unit and it does not come with Power desk SE but rather Power desk. Beware of upgrading to SE as you may not be able to access the power desk. Though it may list in your programs you may not be able to open it. As is the case with me.
The resolution 3840X1024 that you previously had in power desk may also be lost.
This may be an insight as to why there are so many tripleheads2go selling on EBAY


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 Post subject: Matrox no help
PostPosted: 28 Jul 2009, 17:45 
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Joined: 13 Oct 2003, 05:00
Posts: 7358
The previous beta version still worked for everyone I know with either Vista or XP. We still host a copy. You can get it here:

http://www.widescreengamingforum.com/downloads/wth2go-nv200-vista-beta.zip


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 Post subject: Matrox no help
PostPosted: 28 Jul 2009, 20:58 
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Joined: 23 Jul 2009, 00:33
Posts: 11
Thanks Ibrin,
No the beta driver didn't make a difference.
I am guessing that something Matrox downloaded to my unit caused it to not work with windows 7 any longer. After all It would be egg on their face if some of us had it working with windows7 after they announced they don't support it.
I am sending the unit back for exchange and see if I can once again make it work as I had it with 3840x1024. this time I will not register it or update any software.


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 Post subject: Matrox no help
PostPosted: 28 Jul 2009, 21:10 
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Joined: 13 Oct 2003, 05:00
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I never had 5040x1050 working in Win7. I had 3840x1024 working fine.


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