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PostPosted: 15 May 2010, 12:55 
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Joined: 15 May 2010, 12:31
Posts: 2
5x screens broken in 5 months ...............
Hi, first i'm from the netherlands, if you discover a mistake in translation, i'm sorry for that, but you know now.

Until december 2009, i had a triple monitor setup 19 inch Acer with an analog Matrox triplehead (still works with my son)

I've bought in december 2009 3 x Ilyama Prolite E2208HDS (22 inch screens) 1920x1080 60Hz optimal resolution
And a second hand Matrox Triplehead Digital. (upgraded the firmware from Matroxsite) And use Matrox Setup.
A Gainward 275 GTX videocard with 896MB (Nvidia drivers 197.45)

DVI connection to the Matrox Triplehead Digital on a resolution of 5040x1050 on 57Hz. (Great view)

Screens have an optimal resolution of 1920x1080, but matrox gives a max of 5040x1050. (can't be that screens stop working by lower resolution of 1680x1050 or lower Hz 57 instead of 60Hz ?

System runs Windows XP pro.

I run rFactor (Race Simulator) on 3 screens with same resolution. (Looks good too)

Each screen had worked for 1 to 2 months, until Triplehead reports there's no screen attached to that port. (And screen says no video input)

If i connect the (defect) screen directly on the videocard, it gives an image by starting up, but as windows somes up, it says: Out of range.

Cables have been switched, no change.

Ilyama gives good warranty but 1x they quit changing the screens & i'm every time a couple of days without a working 3rd screen.

I did some asking on forum in the Netherlands, wrote an email to Matrox & did a lot of searching on the Web, but it brought me no answer.

Someone has an answer to my problem please.

Greetz Uncels from the Netherlands.


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PostPosted: 16 May 2010, 05:32 
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Joined: 14 Sep 2008, 09:02
Posts: 68
Restart in SAFE MODE and check the (defect) screen:

Connect the (defect) screen directly on your videocard, then start your PC in SAFE MODE by pressing the F8 key while re-booting. You should get a working (defect) screen in SAFE MODE.

next,

Restart your PC in normal mode with the (defect) screen directly on your videocard. If it says "Out of Range" again, then restart in SAFE MODE, go to CONTROL PANEL, uninstall the nVidia graphics driver, restart in normal mode, then re-install nVidia graphics driver. This should give you a working screen in normal mode.

If the (defect) screen works in SAFE MODE and later in normal mode, then your Matrox TH2Go may be bad.

Hope this helps.

Phantom


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PostPosted: 16 May 2010, 08:32 
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Joined: 15 May 2010, 12:31
Posts: 2
Tnx for thinking with me.
I tried what you suggested, it worked until i got the res too high.

This is only for 2 days,they switch it for a new one tuesday.

I connect it now at the VGA port of monitor, with a connector to DVI on the site of Matrox.

Believe it or not, it works at 5040x1050. 59 Hz

I'm gonna try rFactor at 3840x1024 x 60 Hz right now, maybe it's the gaming whats too much at 5040.

This doens't solve my problem though, to my opinion there can't be anything wrong.

Or still a bad line of screens ??


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